Return Request Window
Customers must raise a return request within 4 calendar days of delivery.
Return Eligibility
Eligible products must be unused, undamaged, complete and returned with original packaging, tags, labels, accessories and invoice or order details where applicable.
Returns may be reviewed before approval. Karari Beauty may request photos, videos or additional details to verify the issue.
Damaged, Defective Or Incorrect Items
If you receive a damaged, defective or incorrect item, contact support within the return request window with order details and clear photos or video.
Non-Returnable Items
Used products, opened or used hygiene-sensitive beauty products, personalized products, customized jewellery, final-sale products and products damaged by customer handling may not be eligible for return unless defective or incorrectly delivered.
Exchange Process
Approved exchanges depend on product availability. If the requested replacement is unavailable, Karari Beauty may offer another suitable resolution.
Refund Processing
Approved refunds will be initiated within 3-4 business days.
The final time for the amount to appear may depend on the customer's bank or payment provider.
Shipping charges, customs duties, import taxes or local charges may be non-refundable unless required by applicable law or specifically approved by Karari Beauty.
Contact
For help, contact Karari Beauty at support@kararibeauty.com or +91 7435984499.